fb888's Privacy Policy
How your personal information is collected, used, and kept secure — the complete privacy policy of the fb888 platform is described in detail here.
Welcome to the fb888 platform. Your privacy is very important to us. This privacy policy explains how fb888 collects, uses, stores, and keeps your personal information secure. By using this platform, you are considered to have accepted the terms of this policy.
This policy applies to players in Bangladesh who use fb888's website, mobile platform, and related services. We are committed to protecting information and comply with applicable laws and regulations.
What Information We Collect
We collect various types of information when you register and use services on the fb888 platform. This information is divided into two categories:
a) Personally Identifiable Information
- Full name, date of birth, and national identity card details (for age verification)
- Email address and mobile number
- Residential address
- Financial transaction details — bKash, Nagad, Rocket, or bank account information (for payment processing)
- Copies of documents submitted for identity verification
b) Automatically Collected Information
- IP address and device identification information
- Browser type, operating system, and language settings
- Log data related to the date, time, and session of platform access
- Gaming activity, betting history, and account transaction records
- Information collected through cookies and similar tracking technologies
Purpose of Using Information
fb888 uses collected information for the following legitimate purposes:
- Account Management: Creating and managing your account, verifying your identity, and ensuring security.
- Financial Transactions: Processing deposits and withdrawals — via bKash, Nagad, Rocket, or bank transfer.
- Customer Support: Resolving your issues and answering questions via live chat and email.
- Security and Fraud Prevention: Detecting and preventing illegal activity, money laundering, and fraud.
- Age Verification: Ensuring that all users are 21 years of age or older.
- Service Improvement: Improving platform functionality and user experience.
- Legal Obligations: Complying with applicable laws and regulations and following directives from authorities.
- Communications: Sending important policy updates, security alerts, and account-related notifications.
Information Sharing with Third Parties
fb888 does not sell your personal information to third parties. However, information may be shared in certain specific circumstances:
Service Provider Partners
We work with trusted third parties to provide payment processing, technical infrastructure, and gaming software. These partners are given access only to the information that is essential for them to provide their services, and they are required to adhere to our privacy standards.
Legal Requirements
In the case of court orders, regulatory authority requests, or legal obligations, fb888 may provide the necessary information. However, in such cases we always follow due legal process and no information beyond what is required is disclosed.
Data Protection and Your Rights
Data Protection Measures
fb888 takes industry-standard technical and operational measures to keep your personal information secure:
- SSL Encryption: All data transfers are encrypted using SSL/TLS technology, which protects against data theft and interception.
- Firewall Protection: Our servers are protected by advanced firewalls that prevent unauthorized access.
- Access Control: Only authorized staff can access necessary information, and all access is logged.
- Secure Payments: All financial transactions via bKash, Nagad, Rocket, and bank transfer are processed through a secure payment gateway.
- Two-Factor Authentication: An additional layer of verification is used for account security.
- Regular Security Assessments: Regular audits are conducted to identify and address platform security vulnerabilities.
Cookie Policy
Cookies are used on the fb888 website and platform. Cookies are small text files stored in your browser or on your device.
Cookies We Use
- Essential Cookies: Required for the basic functionality of the platform — maintaining login sessions, ensuring security, and remembering your preferences.
- Functionality Cookies: Store your language preferences, gaming settings, and other personalized settings.
- Analytics Cookies: Monitor platform usage and help improve service quality.
You can control or delete cookies from your browser settings. However, deleting certain essential cookies may limit some platform functionality.
Your Rights
As a user of the fb888 platform, you enjoy the following rights:
- Right of Access: You can request to know what information we hold about you.
- Right to Rectification: If there are any errors in your information, you can request that they be corrected.
- Right to Erasure: In certain circumstances, you can request that your information be deleted. However, some information may need to be retained due to legal and regulatory obligations.
- Right to Restrict Processing: In certain cases, you can request that the use of your information be limited.
- Right to Data Portability: You can request to receive your personal information in a structured, commonly usable format.
- Right to Object: You can object to marketing communications or to certain types of information processing.
To exercise these rights, please contact us. We will endeavor to respond to your request within 30 business days.
Data Retention Period
fb888 retains your personal information only for as long as it is necessary:
- Active Account: All relevant information is retained while your account is active.
- Closed Account: After an account is closed, certain information may be retained for a specified period due to legal and regulatory obligations.
- Financial Transaction Records: Financial transaction information is retained for the period specified under applicable laws and financial regulations.
- Dispute Resolution: If there is an ongoing dispute or legal process, the relevant information is retained until it is fully resolved.
Protection of Minors
fb888 provides services only to individuals who are 21 years of age or older. We do not knowingly collect any personal information from minors.
If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information. Parents and guardians are requested to use parental control software to prevent their children from accessing this platform.
Policy Changes
fb888 may revise this privacy policy from time to time. For any significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A notification will be displayed when you log in to the platform.
- The "Last Updated" date at the top of this page will be changed.
Continued use of the platform after changes are made will indicate that you have accepted the revised policy. If you do not agree with the changes, please contact us or request that your account be closed.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our team is available around the clock to assist you.