fb888 Terms & Conditions
Please read these terms and conditions carefully before using our platform. They form the basis of the agreement between you and fb888.
fb888 (hereinafter referred to as the "Platform", "we", or "Company") provides an online betting and casino gaming service for players in Bangladesh. These terms and conditions ("Terms") apply to the use of the fb888 website, applications, and all related services. These Terms constitute a legal agreement and define the rights and responsibilities of both you and fb888.
By registering an account on fb888 or using any service on the platform, you are considered to have fully accepted these Terms. If you do not agree with any part of these Terms, you are requested to refrain from using fb888's services.
fb888 reserves the right to modify these Terms at any time. Updated Terms will take effect from the moment they are published on the website. Continued use of the platform after any changes means the new Terms have been accepted.
1. Eligibility & Age Requirements
1.1 Age Requirement
All fb888 services are available only to individuals aged 21 or above. It is strictly prohibited for minors to open an account or use the platform. fb888 may request documents for age verification at any time, and if fraudulent information is provided, the account will be closed.
1.2 Geographic Eligibility
fb888 provides services to residents of Bangladesh. It is your own responsibility to ensure that online gaming and betting is legally permitted in the country or region where you reside. fb888 may reject or close the account of any person who is using the platform from a location where such services are prohibited.
1.3 Personal Use
Each individual may open only one account. Opening multiple accounts is strictly prohibited. If fb888 detects multiple accounts, all accounts will be permanently closed and funds may be forfeited.
2. Account Registration & Security
2.1 Registration Process
When registering an account on fb888, you must provide accurate and complete information. Your name, date of birth, phone number, and other contact details must be genuine. fb888 reserves the right to close an account at any time if registration was completed with false or misleading information.
If you fail to provide the documents required for identity verification, your withdrawal request may not be processed.
2.2 Account Security
You are solely responsible for keeping your username and password confidential. Giving any third party access to your account is prohibited. If you notice any unauthorised activity on your account, please inform fb888's support team immediately.
fb888 will not be liable for any loss caused by someone else accessing your account, unless it is proven that this occurred due to a fault on the part of the platform.
2.3 Account Closure & Suspension
fb888 reserves the right to suspend or permanently close your account for the following reasons:
- Violation of the Terms
- Fraudulent activity or system manipulation
- Providing false identity or documents
- Operating multiple accounts
- Bonus abuse or unusual betting patterns
3. Deposits, Withdrawals & Payment Policy
3.1 Accepted Payment Methods
fb888 currently supports the following payment methods: bKash, Nagad, Rocket, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank). Funds sent via any other method may not be accepted.
3.2 Deposit Limits
The minimum deposit amount for each payment method is ৳100. fb888 reserves the right to change the maximum deposit limit and you will be notified separately in this regard.
3.3 Withdrawal Conditions
The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 5–30 minutes after verification. Withdrawals can only be made via the same method used for the deposit. Identity verification may be required at the time of withdrawal.
3.4 Fraudulent Transactions
If you are involved in chargebacks, payment disputes, or other fraudulent financial activity, fb888 will close the account and reserves the right to take legal action. fb888 complies with applicable laws and regulations on anti-money laundering.
4. Bonuses & Promotional Offers
4.1 Welcome Bonus
New members receive a 100% bonus on their first deposit, up to ৳15,000. For example: depositing ৳1,000 earns a ৳1,000 bonus and your total balance becomes ৳2,000. Alternatively, depositing ৳32,000 earns the maximum ৳15,000 bonus and your total balance becomes ৳47,000.
4.2 Wagering Requirement
A 10x wagering requirement applies to the welcome bonus, calculated on the bonus amount only, not the deposit amount. Example: ৳1,000 bonus × 10 = ৳10,000 must be wagered before withdrawing winnings from the bonus.
If you attempt a withdrawal before the wagering requirement is met, the bonus will be cancelled.
4.3 General Bonus Terms
- Each promotional offer has its own specific terms, which will be stated on the offer page.
- fb888 reserves the right to modify, suspend, or cancel any bonus offer at any time.
- If bonus abuse or fraudulent betting activity is detected, the bonus and associated winnings will be forfeited.
- Claiming the same offer more than once is prohibited.
5. Betting & Gaming Rules
5.1 Bet Acceptance & Cancellation
fb888 reserves the right to cancel any bet in cases of technical errors, incorrect odds, or event cancellation. The staked amount will be refunded for any cancelled bet.
5.2 Results & Disputes
The data from the data provider used by fb888 to determine results will be considered final. If you have a dispute regarding any result, you must notify the support team within 72 hours.
5.3 Technical Issues
fb888 is not responsible for any loss caused by internet disconnection, browser errors, or issues with your personal device. For games affected by a technical fault on fb888's servers, appropriate compensation will be considered.
6. VIP Program & Loyalty Benefits
The fb888 VIP program has three tiers: Bronze, Silver, and Gold. A weekly cashback benefit is available at each tier:
| Tier | Weekly Cashback | Description |
|---|---|---|
| Bronze | Up to 0.3% | Entry tier for new members |
| Silver | Up to 0.7% | Intermediate tier for regular players |
| Gold | Up to 1.0% | Top tier for experienced and active players |
Advancement to a higher VIP tier is determined based on active and regular gaming. fb888 reserves the right to change the detailed terms of the VIP program at any time.
7. Responsible Gaming Policy
7.1 Commitment to Responsibility
fb888 is firmly committed to responsible gaming practices. We believe gaming should be for entertainment and should not cause any financial problems. fb888 provides various tools and support to help you keep your betting activity in check.
For more details, please visit our Responsible Gaming page.
7.2 Self-Exclusion Feature
If you feel that gaming is having a negative impact on your life, you can contact fb888's support team to activate a temporary or permanent self-exclusion. While self-exclusion is active, it will not be possible to log in to the account.
7.3 Setting Deposit Limits
Players can set daily, weekly, or monthly deposit limits on their account. Reducing a limit takes effect immediately, but increasing a limit may involve a waiting period. Please inform the support team to use this feature.
8. Privacy & Data Protection
8.1 Data Collection & Use
fb888 collects, stores, and processes your personal data for the purpose of providing services, identity verification, fraud prevention, and meeting legal obligations. Your personal data will never be sold to third parties.
8.2 Security Measures
fb888 uses SSL encryption technology to keep your data and transactions secure. To learn our full privacy policy, please read the Privacy Policy page.
9. Intellectual Property & Content Use
All content displayed on the fb888 website — logos, brand names, designs, graphics, text, software, and other materials — is covered by the intellectual property rights of fb888 or its licensors. No part of this content may be reproduced, distributed, or used for commercial purposes without the prior written permission of fb888.
Game software is covered by the intellectual property rights of the respective game developers. Game providers include Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, and JILI.
10. Limitation of Liability
10.1 Service Availability
fb888 may temporarily suspend services at any time for maintenance, upgrades, or technical reasons. fb888 will not be liable for any completed or incomplete transactions or bets during such periods.
10.2 Liability for Damages
To the maximum extent permitted by law, fb888 will not be liable for any indirect, incidental, special, or consequential damages. For direct damages, fb888's maximum liability will be limited to the amount of the relevant transaction.
10.3 Force Majeure
fb888 will not be liable for failure to fulfil its obligations due to natural disasters, war, government restrictions, internet service disruption, or other circumstances beyond fb888's control.
11. Dispute Resolution & Applicable Law
11.1 Dispute Resolution Process
If any dispute or complaint arises, you must first attempt to resolve it through fb888's support team. Most issues can be resolved by contacting the support team.
fb888's support is available 7 days a week, 24 hours a day via live chat and email ([email protected]) in both Bengali and English.
11.2 Final Decision
In any dispute, the decision made by fb888 will be considered final, unless the relevant party can present clear evidence that the decision was incorrect or discriminatory.
12. Contact & Support
If you have any questions or disputes regarding these Terms, please contact fb888 via the following:
- Live Chat: Speak with us directly through the website, 7 days a week, 24 hours a day
- Email: [email protected]
- Language: Support is available in both Bengali and English
The Bengali version of these Terms and Conditions is the authoritative version. If any translation is provided for convenience only, the Bengali version will take precedence.
Now that you know the rules, get started
Enjoy safe and responsible gaming at fb888. Our support team is always ready for any questions.